TKDigitals offers revision based on the package you prefer. However, you can also request for unlimited free revisions in which the design and concept will remain the same. We take around 24 to 48 hours in completing the revision request.
Refund is not applicable if:
Note: TKDigitals reserves rights to reject, hold, or cancel any project or contract if the company policies are not met or whatever the circumstances are. When the refund is granted, the client will have no rights to use our deliverables in other platforms for any reason. These deliverables will be our sole property, and no individual has the right to use our property without the consent. The company has the full right to take necessary actions against the property usage without consent.
The clients at TKDigitals can claim a refund by:
We will try to be as responsive to your concerns as possible. Our company strives to facilitate revision queries immediately under the policy on mutual understanding.
Once the refund is granted to the client, TKDigitals will obtain your rights and then the client will not be able to view or access any version of the deliverables sent by the company. We shall also specify that:
For any queries or concerns about our revision and refund policy, feel free to contact our customer support or email us at firstname.lastname@example.org
TKDigitals strive to provide its clients with the desired satisfaction. Therefore, our professionals always prioritize your requirements and never deviate from the specifications provided by the clients.
The services we offer to our clients are only provided after a complete research and understanding of the project and its requirements. We ensure a unique and high-quality work that stands out from others.
Our aim is to meet the client’s needs that guarantee 100% satisfaction. Hence, we perform through check and rework on the specifications until the desired results are achieved.
TKDigitals respects the intellectual property rights for related individuals and does not extend its services to the clients concerning the material that:
TKDigitals delivers the files for every order through email or sharing in the specified time given during order confirmation. We adhere to the policies concerning revision and refund, which are also subject to date and time of the order being delivered.
Our company also offers RUSH DELIVERY service, which allows the clients to have the sample of the work from us within 24-hours (additional charges apply).
You can contact our customer support for further assistance.
Our company keeps the record of all of its clients and orders. Also, we keep the record of the work once the final files are delivered to the client.
Besides, if a client requests a final file again in the future in case of loss/deleted/damage, we can send them again upon the request. This may take up to 48 hours depending on the package and service (additional charges apply).
We offer Customer Support to address all your queries and concerns. You can contact us any time during our working hours and our team will respond immediately.
You agree TKDigitals is no way liable for any correspondence from email address (es) other than the official email address mentioned on our platform. Also, we are not liable for any correspondence from the contact number other than the one mentioned on our website. TKDigitals should never be held responsible for the damages caused by such correspondence. TKDigitals is only responsible for the communication initiated through our official email address (es) or contact number mentioned on our website.
TKDigitals should not be held responsible for any direct, indirect, consequential, or unique damages caused by the business, profit, data loss, or revenue linked with your access to the website or services offered by us. We should not be held responsible for any personal losses, death, or injury. If the client is not satisfied with our service, bearing change of mind, finds competitors more competent, or considers our terms and conditions irrelevant, the client should stop accessing our site or services. Our company strives to provide a safe and secure platform to the potential clients. However, we don’t guarantee the absence of viruses or malware that may affect the user experience. Our clients are, therefore, encouraged to check the site and email attachments before performing the desired actions.